💡 Quick Summary (Key Takeaways)
-
On-Demand Make-up Access: Missed a live session? Weekly and Monthly subscribers get complimentary access to interactive self-paced modules so students never fall behind.
-
2 Consecutive Absences: Weekly and Monthly plans cover up to 2 consecutive missed live classes via self-paced make-up modules.
-
3-Week Transfer Trigger: Missing 3 consecutive live sessions on Weekly/Monthly plans automatically transitions the student to the Self-Paced Program to release the reserved live seat.
-
25-Week Plan Guarantee: 25-Week Upfront Plan members retain guaranteed reserved live seats and enjoy unlimited 24/7 full vault access at all times.
At Speak Stories, live interactive instruction is the core of our Live Class Program. To ensure learners never fall behind when life happens, enrolled students receive complimentary make-up access. Because live class seats are strictly reserved, attendance guidelines apply to keep live rosters active and accurate.
🗓️
1. Weekly & Monthly Live Class Plans
Make-up Access: Free access to interactive self-paced modules whenever a live class is missed.
Consecutive Absence Limit: Up to 2 consecutive missed live classes may be covered via self-paced make-ups.
Transfer Trigger: Missing 3 consecutive live classes (relying solely on self-paced make-ups for 3 weeks in a row) indicates a preference for self-paced learning. The student will be automatically transitioned to the Self-Paced Program to release the reserved live seat.
⭐
2. 25-Week Live Class Plan (Upfront Plan)
Full Vault Access: Includes unlimited 24/7 access to the full self-paced module vault at all times (not just for make-ups).
Seat Lock-in: 25-Week live members retain their guaranteed reserved live seat throughout the term, with access to both full live instruction and the complete self-paced vault.
🔄
3. How Consecutive Absence Counting Works
Consecutive absences apply only to direct back-to-back misses (e.g., missing Week 1, Week 2, and Week 3 consecutively). Attending any live class session immediately resets the counter back to zero. For example, missing 2 weeks, attending Week 3 live, and missing Week 4 resets the count and avoids an automatic transfer.
📊 Policy Summary Matrix
| Plan Type |
Self-Paced Access |
Consecutive Miss Limit |
Transfer Trigger |
| Weekly Live Plan |
On-demand make-ups only |
2 consecutive missed classes |
Transferred to Self-Paced on 3rd consecutive miss |
| Monthly Live Plan |
On-demand make-ups only |
2 consecutive missed classes |
Transferred to Self-Paced on 3rd consecutive miss |
| 25-Week Live Plan |
Full 24/7 Vault Included |
Exempt |
None (Retains Live Seat) |
Our goal is to ensure continuous language growth for every child. Whether learning live or through self-paced modules, Speak Stories gives families the structure and support needed to thrive.
"Seamless make-up access ensures uninterrupted learning, keeping your child moving forward every single week."
Need to Request a Transfer or Schedule Adjustment?
Our student support team is happy to assist with seat transfers or schedule updates.
✉️ Email Support Team
