Can't Make A Class? 

If you ever need to skip a payment, you can do it anytime from the Speak Stories homepage under “Manage Enrollment.”

It’s quick and easy—no password required. Just enter your email, and we’ll send you a secure verification code to log in.

📚 Speak Stories Refund Policy for Live Classes

Our live classes have a standard refund policy: "Refund within 24 hours of payment until your next meeting or lesson access begins."

Can't make a class? If you'd like to skip future payments yourself, you can do so anytime from the Speak Stories homepage under “Manage Enrollment.” No password is needed—a quick verification code will be sent to your email to log in securely.

Speak Stories’s refund policy is fairly flexible, but it depends on the timing and the reason for cancellation. Here’s a breakdown of how it works:

✅ When You Can Get a Refund

• Within 24 Hours of Enrollment: You can cancel and get a full refund if you do it within 24 hours of signing up.
• Recurring Weekly Classes: To avoid being charged for the upcoming week, you can skip payment before your weekly renewal. Just go to “Manage Enrollment” on the Speak Stories homepage. Your weekly renewal happens on the same weekday and time as your original purchase.

📅 Special Situations That Guarantee Refunds

• Teacher Cancels Before First Meeting: You get a full refund.
• Teacher Misses a One-Time Class: You can request a full refund or wait for a reschedule.
• Class Is Rescheduled: You can request a prorated refund for any sessions you didn’t attend.

🚫 When Refunds Might Not Apply

• If you cancel after the refund window, you may be removed from the class but not refunded.
• Excessive refund requests may disqualify you from future refunds.

💳 Refund Timing

• Credit card refunds usually appear within 5-10 business days.
  

📚 Speak Stories Refund Policy for Self-Paced Classes

Our self-paced classes have a standard refund policy: "Refund within 24 hours of payment until your lesson access begins."

• ✅ Full Refund for New Learners: If it’s your first week ever on Speak Stories, you’re eligible for a full refund, even if you’ve already accessed the class content. This is part of Speak Stories’ satisfaction guarantee for new families.
• ✅ Before Content Access Begins: You can cancel and receive a full refund if you do so before access to the class materials starts.
• ✅ Within 24 Hours of Enrollment: If the class is scheduled to begin within 24 hours of signing up, you must cancel before access starts to qualify.
• 🚫 After Access Begins: Once you’ve gained access to the content, refunds are no longer available, unless you're a new learner in your first week.

📝 Quick Tips

• Self-paced classes on Speak Stories are flexible and allow learners to go through materials at their own speed.
• If you're unsure about a class, enrolling during your first week gives you a safety net to explore without risk.
• Always check the class start date and refund eligibility before enrolling.
  

📚What is our flexible enrollment plan?

• You can enroll to our course and pay weekly through PayPal. The payment is automatic and secure.
• You can unenroll at any time if you need a break or want to change your learning pace. You won't be charged for the weeks that you are not enrolled.
• You can re-enroll whenever you want and resume your learning from where you left off.
• This is an ongoing class that covers one level of speaking skills. You can choose to continue to the next level after completing the current one.
  
  Our flexible enrollment plan gives you the freedom and convenience to learn according to your needs and preferences.
  

 

Purchase with peace of mind.

Eligible for a refund? Email: hello@speakstories.com